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Transactions Copy section link Copied!

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How to navigate the transaction menu Copy section link Copied!

The AgoraPay transaction section offers you a way to follow all the transactions registered on your marketplace. You can access the section by clicking on "transaction" in the side menu.

All the following operations are considered to be transactions and will be displayed within this section:

  • Payments
  • Authorisations
  • Transfers
  • Payout
  • Unpaid transactions
  • Refunds
  • Reloads

Please refer to the financial flow description to understand how the transaction, operation and order statuses are related to each other.

Each of these transaction types has their own sub-section that you can find in the top part of the page. You can easily navigate through them by clicking on each section.

Every sub-section has a search bar allowing you to search for transaction numbers, amounts or keywords. You can also sort the transactions by status, amount and periods so that you can easily find the information you want.

Also, by using the wheel above the data list you can organise the data columns, so the data is displayed the way you want, giving you a high degree of customisation.

Payment Copy section link Copied!

The payment section displays all relevant information linked to payment activities; it quickly gives you a clear view of the status of your merchant operations. You will find information such as:

  • The transaction amount
  • The transaction type
  • The transaction status
  • The commission collected
  • The transaction mode (SCT, Card, etc.)
  • The order reference
  • The transaction ID
  • The country in which the transaction has been made
  • The date

If you click on one of the transactions, you will be redirected to the transaction details page, on which you can access the transaction details and history (metadata, logs, etc.).

Authorisation Copy section link Copied!

The authorisation section displays only the transactions of the Credit Card type of payment deemed successful. The information available in this section is:

  • The transaction amount
  • The transaction status
  • The type of payment
  • The order reference
  • The transaction ID
  • The transaction date

Transfers Copy section link Copied!

AgoraPay defines a transfer as an operation between two internal accounts linked to the marketplace.

The transfer section displays the history of all transfers made. The information available is:

  • The amount transferred
  • The transfer status
  • The order reference
  • The transaction ID
  • The transfer date

Payout Copy section link Copied!

The payout section displays the main information needed to give you an overview of the payout history. The information displayed is:

  • The payout amount
  • The status
  • The commissions collected
  • The sender
  • The recipient
  • The date

Refund Copy section link Copied!

The refund section displays the refund history giving you a quick overview of all your refunds. The information displayed is:

  • The refund amount
  • The status
  • The payment type
  • The commissions
  • The recipient
  • The date

Unpaid transactions Copy section link Copied!

The unpaid transactions section displays the dispute history, giving you a quick overview of all ongoing unpaid transactions (Unpaid transactions are created during a payment by the buyer’s bank).


The information displayed is:

  • The dispute amount
  • The status
  • The type of payment used
  • The reason for the dispute
  • The sender
  • The reference
  • The date

Reloads Copy section link Copied!

The reloads section displays the reload history giving you a quick overview.


The information displayed is:

  • The reload amount
  • The reload status
  • The commission collected
  • The reload mode (SCT, SEPA, etc.)
  • The reload recipient
  • The reload date

Transaction details Copy section link Copied!

If you click on one of the transactions, you will open a transaction details page consisting of 8 blocks. Depending on the transaction category selected, the available blocks are given in the following table:

Payment

Authorisation

Transfer

Payout

Refunds

Dispute

Synthesis

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Details

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Event history

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Funds breakdown

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Recipient

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Linked transactions

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Log

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